It doesn't end with the purchase.
At Realtek we know the terrain: work cannot stop. That's why we created GoKeep, a benefits program that accompanies you even after you purchase equipment through support, training, discounts and exclusive advantages according to the chosen plan, providing real backing to keep your operation always running.
Each team includes
In-person and online training
on how to use the equipment
It's not enough to have the equipment: you need to master it. Access in-person and online training
to configure, operate, and get the most out of it from day one. Less trial and
error, more precision, more productivity in the field.
A basic factory warranty
with extension at Realtek
Your equipment comes with the official factory warranty, and at Realtek we take it a step further:
accompaniment, management, and local support so you don't have to wait or solve problems alone.
If a problem arises, we guide you with diagnosis, coordination, and follow-up so you can
get back to operating as soon as possible.
+Exclusive discounts
Couldn't miss it
Plus and Pro
Warranty up to 3 years
3% discount on next purchase
Priority support for 1 month
Software demo for 1 week
Lifetime team course with certificate
1% of purchase in TekPoints
Mystery Box GK
NotBlue Glasses
Contribution to social organizations
Warranty up to 3 years
5% discount on next purchase
Priority support for 6 months
Software demo for 3 weeks
Lifetime team course with certificate
2% of purchase in TekPoints
Mystery Box GK +
NotBlue Glasses
Contribution to social organizations
Equipment Trade-In
1 preventive maintenance
30% discount on rental or replacement
In-person training at offices
Early access to offers and launches
Priority attention in quotes and renewals
Update capsules and support
Warranty up to 1 year
7% discount on next purchase
Priority support for 12 months
Software demo for 1 month
Lifetime team course with certificate
3% of purchase in TekPoints
Mystery Box Pro
NotBlue Glasses
Contribution to social organizations
Equipment Trade-In
2 preventive maintenances
50% discount on rental or replacement
In-person training at offices
Early access to offers and launches
Priority attention in quotes and renewals
Update capsules and support
5 extra courses at Realtek Academy
Specialized technical support
Technical advice for projects
Priority in equipment rental
Do you have questions?
GoKeep is a benefits program that adds value to the purchase of equipment with support, training, discounts and exclusive advantages according to the chosen plan.
The difference lies in the level of benefits included. The higher the plan, the greater the coverage, support, training and commercial benefits.
Not always. The plans maintain a general logic, but some benefits may vary depending on the type of product or equipment purchased.
It may include extended warranty, priority support, courses, software demos, discounts on future purchases, TekPoints, maintenance, and exclusive benefits.
GoKeep Plus adds more support time, equipment recovery, preventive maintenance, early access to offers, in-person training, and better commercial benefits.
GoKeep Pro incorporates the highest level of support, more discounts, more maintenance, additional courses, technical advice, and priority in associated services.
They are accumulative points associated with the purchase, which can be turned into benefits or support for future purchases, according to the program's conditions. Each TEKPOINT is equal to $1 CLP.
It is the possibility of valuing your current equipment as part of a future renewal or exchange, depending on the product and the contracted plan.
Yes. Depending on the plan, it may include team course, certificate, in-person training, and access to additional courses at Realtek Academy.
It depends on how much support, training, and backing you need. If you're looking for basic benefits, GoKeep may be enough; if you want more coverage and accompaniment, Plus or Pro deliver greater value.
